Frequently Asked Questions
We service Frisco, McKinney, Allen, Prosper, Plano, Little Elm, The Colony, Carrollton, Celina.
All delivery and setup is free and included with your greeting package.
Payment is due at the time of booking to reserve your event date. Payments can be made to Carnivalyardcards@gmail.com. We accept Zelle, Paypal, Venmo, and Cash App. In Order to keep pricing low, we do not currently accept credit cards.
Cancellations made prior to delivery day will receive a full refund. Day-of-delivery cancellations will receive a 50% refund. Cancellations after delivery to site (example: gift recipient does not accept the yard greeting) will not receive any refund). **If you are the recipient of a Carnival Yard Card greeting as a gift and wish it removed, please contact us immediately @ 469-365-9526 or 214-709-8962
Unfortunately no, our greetings are rentals and are the property of Carnival Yard Cards & Celebration rentals.
Please do-not move, rearrange or remove our display greeting in any way from its original design and placement. For your safety and the protection of our signs, please avoid any type of horseplay or physical activity around the greeting display. Our displays are for visual enjoyment only. We encourage photos with our displays, but please do not lean on or against the signs. If you wish the greeting to be removed prior to its scheduled pickup, please notify us at 469-365-9526 and we will make arrangements to collect the greeting asap. The client is responsible for any damaged or missing Carnival Yard Card displays/signs and will receive an invoice for the full cost of any subsequent replacements.
We deliver rain or shine. Yard cards aren’t affected by rain. However, weather conditions such as severe thunderstorms, high winds, hail, and of course- tornados may prevent the installation of your greeting.
If such conditions occur or persist, we will attempt to reschedule your celebration display, or will provide the option of a full refund.
Great question! The amount of space required is determined by the greeting you choose. For example, a typical “Happy 16th Birthday Candace” greeting spelled out with accents requires two rows of single letter yard cards and will typically occupy a space approximately 20 feet wide.
For smaller spaces/yards Carnival offers “party cards”. These require roughly half as much space, and are a little easier on the wallet. Party cards can still be personalized with name and age, but come with fewer graphics.
We’re so glad you asked! : ) Our Texas soils can be rocky and tough. To ensure installation, we ask that you water your lawn the day before delivery of your greeting. If rain has rained lately, then there’s no need to water your grass. A fresh clipped yard always makes the greeting dazzle, but please cancel all lawn maintenance that might occur while our greeting is installed at your residence.